​Welcome to the Kaifat Medical Philippines support page. We're here to help you get the most out of your Kaifat medical bed.

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Before contacting us, you might find the answer to your question in our frequently asked questions:

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FAQ

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• Where can I find the user manual for my Kaifat medical bed?

  • User manuals are typically included with your product upon delivery. If you've misplaced it, you can find digital versions on our Product Manuals section below by searching for your specific model number.

• How do I adjust the height of the bed?

  • The height adjustment controls is located handheld controller. Please refer to your user manual for specific instructions and safety guidelines for your model.

• What is the weight capacity of my Kaifat medical bed?

  • The weight capacity varies by model. Please consult your user manual or the product specifications label located on the bed frame for the specific weight limit of your bed.

• How do I clean and maintain my Kaifat medical bed?

  • Regular cleaning with a mild detergent and a soft cloth is generally recommended. For specific cleaning instructions and recommended disinfectants, please refer to your user manual. Avoid using abrasive cleaners or excessive moisture.

• What should I do if my bed is not functioning correctly?

  • First, check the power cord and connections. If the issue persists, please consult the troubleshooting section in your user manual. If you still require assistance, please contact our technical support team through the channels listed in the Contact Support section.

• Where can I purchase replacement parts for my Kaifat medical bed?

  • Please contact our customer service department or your original point of purchase for information on ordering replacement parts. You will likely need to provide your bed model number.

• What is the warranty on Kaifat medical beds?

  • Our medical beds are backed by a standard 2 Year Warranty against manufacturing defects. Please refer to the warranty information included with your bed or contact our customer service for details.